Legal information

These policies are effective October 28, 2026 for the FreeSIM services available to you. Reading a policy does not create an account, accept service terms, join research or submit a request. Service availability and policy obligations are distinct from verified technical enforcement.

The intended offer

• Browse and buy plans without joining research. Research onboarding and explicit consent come before earning tasks.
• Research and purchases are for adults aged 18 or older at launch.
• Gender, profession and education are optional, with no reduced earning access for declining.
• Linked research has a maximum of 36 months from collection, subject to earlier applicable deletion and shorter requirements.
• Drawings, recognized text and stroke/clear history enter research only through a separate unchecked opt-in. Declining still allows the human check and earning.
• Customer deliveries exclude contact details, account/payment identifiers and precise location, including identifiers inside task text and drawings. Project-specific research identifiers do not make records anonymous.
• Deletion must erase linked research and associated personal information, retaining only specifically legally required records.
• Refunds cover mandatory rights, service faults and duplicate charges. There is no additional unused-plan return window.

Approved operating targets

• Acknowledge deletion requests within two business days and target completion within 30 calendar days, sooner where required. Explain any lawful extension.
• Keep necessary account/profile records while the account exists, review necessity and honor applicable deletion. Keep support messages for up to 12 months after closure, raw crash diagnostics for up to 30 days and ordinary security logs for up to 90 days, subject to earlier deletion and specifically justified legal requirements.
• Rolling backups expire within 30 days; restoration must not return deleted records to ordinary service.
• Human-approved refunds are issued within five business days after approval, sooner where required. Bank or processor posting time is separate.
• Show truthful pending, accepted and rejected reward status, appropriate reasons and a human appeal path.
• AI help uses the existing company OpenAI integration only after provider handling and configuration approval, with disclosure before first send. It cannot independently change accounts, issue refunds or award MB. Support chats have no research/training reuse by default.
• Customer contracts must control permitted uses, re-identification, onward transfers and expiry/deletion with confirmation before delivery. Launch task material must be non-explicit, appropriately licensed and supported by screening, reporting and removal handling.
• Preserve mandatory local rights without adding forced arbitration, class-action waivers or a broad liability cap. Consent and policy languages must be reviewed and understandable for the actual audience; UI translation alone is not informed consent.

Current service limits

Verify erasure and expiry, customer delivery controls, actual data fields and recipients, operational retention exceptions, supported countries and a monitored contact. Provider plan destinations and app-store distribution territories need separate verification. Staffed support coverage and unresolved legal interpretations remain for review.

The policies establish requirements; they do not certify that the app, backend or providers have implemented every control. Automated retention enforcement and complete cross-system erasure remain unverified, and the website cannot initiate deletion. Reading this page is not evidence of completed erasure or consent to collection.