The EQ Company · FreeSIM
Web deletion availability
Web requests are not available yet
This page cannot verify account ownership or save a deletion request. No request has been submitted by opening it.
The web service must let you verify ownership and confirm deletion without installing FreeSIM or agreeing to research. That service is awaiting backend integration and acceptance.
If you already have FreeSIM
The app includes a Delete account control in Settings and before research setup is complete. Follow its verification steps and keep any confirmed request reference. A request acknowledgment is not proof that erasure has finished.
The erasure requirements and limited exceptions are described in the Account Deletion Policy. Erasure across relevant systems and copies has not been verified.
The approved deletion target is to acknowledge a request within two business days and target completion within 30 calendar days, sooner where required by law. Any lawful extension must be explained. These are business targets awaiting operational acceptance; this page has not accepted or started a request.
If you cannot use the app
The selected support/privacy contact is support@eq.company. Shared-mailbox setup is reported, but receiving, reply and FreeSIM routing checks remain unverified. Email is not a replacement for the required web deletion initiation service. Do not send passwords, sign-in codes, card details or activation secrets.
Support response target
Approved support target: an initial human reply within two business days. Business days are Monday–Friday in Pacific Time (PST/PDT as applicable), excluding observed US federal holidays. This is a first response, not a guaranteed resolution time. Applicable statutory deadlines apply separately. Mailbox delivery and staffed coverage have not passed acceptance.
Selected contact: support@eq.company. Shared-mailbox setup is reported; receiving, reply and FreeSIM routing checks remain unverified. See FreeSIM support for details.